This Privacy Policy explains how The WIN Connection™ collects, uses, and protects your information when you use our website, take the Hidden Profit Leak Calculator™, or book a Profit Clarity Call with Dr. DeBorah Byrd.
Information We Collect
When you complete the Hidden Profit Leak Calculator™, we collect the information you provide:
- Contact details: first name, email address, and business name (if provided).
- Assessment responses: your answers to the 10 questions and your resulting Profit Leak Score, score range, primary opportunity, exposure percentage, and recommended Small WIN.
- Marketing consent: whether you opted in to receive occasional insights and updates from The WIN Connection™.
When you book a Profit Clarity Call, we collect the scheduling details you provide so we can hold the call with you.
How We Use Your Information
- To deliver your personalized assessment results and recommended Small WIN to you by email.
- To prepare for and hold your Profit Clarity Call, if you book one.
- To send occasional insights and updates only if you have explicitly opted in to receive them. You may unsubscribe at any time.
- To improve the calculator, our content, and the experience for future visitors.
Legal Basis for Processing (EEA/UK Visitors)
If you are located in the European Economic Area or the United Kingdom, we process your personal data on the basis of your consent (to deliver your results and, where applicable, marketing emails) and our legitimate interest in operating and improving our business.
Sharing and Disclosure
We do not sell your personal information. We use third-party service providers to operate our website and deliver your results, including a customer-relationship management platform used to store your contact details and assessment responses, and an email service used to send your results and any marketing communications you opted in to. These providers process information on our behalf and under appropriate agreements. We may also disclose information where required by law.
Data Retention
We retain your contact details and assessment responses for as long as needed to provide our services, respond to your requests, and fulfill our legal obligations. You may request deletion at any time (see Your Rights below).
Cookies and Tracking
Our website uses cookies and similar technologies for analytics and session continuity so your submission can be attributed to your visit. You can control cookies through your browser settings.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to withdraw consent for marketing communications. To exercise any of these rights, contact us using the details below.
Children's Privacy
Our website and the Hidden Profit Leak Calculator™ are intended for business owners and adults. We do not knowingly collect information from children under 16.
Security
We take reasonable measures to protect your information, including using secure transmission and access controls. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact The WIN Connection™ through the email provided when you completed your assessment or booked your call.